Mary S. Schaeffer
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from the back cover

"This book is filled with wisdom, common sense, and practical solutions. Mary Schaeffer is right on when she states that credit is part science, part art, and part gut feel. I recommend this book to anyone interested in understanding the essentials of credit, collections, and accounts receivable."
–Vaughn P. Benjamin, Vice President, Media Credit Association
Magazine Publishers of America

"Mary Schaeffer has written an excellent book for the credit and collection professional. Every credit professional should read this book and keep a copy handy in their personal library."
–Tim Paulsen, Principal of T. R. Paulsen & Associates, author of Paid in Full
International Specialist in Creative Receivables Management

"Mary Schaeffer has taken a sometimes complex subject and reduced it to an easy- to -understand guidebook. This book should be in the reference library of every credit professional."
–H. Bruce Watson, Manager, Credit Services Group, Air Products and Chemicals, Inc.

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Essentials of Credit, Collections and Accounts Receivable

Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in credit, collections, and accounts receivable.

Best techniques for extending business credit

Proven techniques to reduce unauthorized deductions and unearned discounts

Latest Internet, electronic, and high-tech applications

Practical real-life strategies to improve collections



Table of Contents



1. The First Step: Approving the Credit.
2. The Second Step: Billing.
3. The Third Step: Collecting the Money.
4. Accounts Receivable Issues.
5. Handling Deduction Issues.
6. Interacting with Sales and Marketing.
7. Customer Relations and Customer Visits.
8. Letters of Credit and Other Security Interests.
9. Legal Considerations Surrounding Credit.
10. Bankruptcy.
11. Technology in the Credit and Collections Department.
12. Professionalism and the Future of the Credit Profession.

Index.

Mary Schaeffer's Books
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New Payment World
The way organizations of all sizes are paying their bills is changing, and changing rapidly. New technologies and approaches are making paper checks obsolete. This ground breaking book takes a look at how anyone can create a cost efficient controlled payment process for their organization. ________________
Travel & Entertainment Best Practices
An in-depth look at practices every organization should be using to keep T&E expenses under control and prevent T&E fraud - while running an efficient operation. ________________
The Controllers & CFOs' Guide to Accounts Payable
The book that answers the perennial question that regularly pops into the minds of Controllers and CFOs: Why’s my accounts payable manager doing that?
Accounts Payable & Sarbanes Oxley: Strengthening Your Internal Controls
An extensive review of internal controls in the accounts payable funciton
Accounts Payable Best Practices
Identifies both best and worst pracices used in Corporate America today. ________________
Triumph Over Tragedy: September 11 and The Rebirth of A Business
written with Keefe Bruyette & Woods Chairman, John Duffy with contributions from KBW employees ________________
Essentials of Credit, Collections and Accounts Receivable
a primer for those looking for information about business credit and collection issues ________________
Essentials of Accounts Payable
A primer for those just starting out as well as those who manage the department. HINT: Accounts payable is alot more than just paying bills ________________
Accounts Payable: A Guide to Running An Efficient Department
A comprehensive handbook for those managing the accounts payable function or "the Bible" as one business executive calls it ________________
Other books by Mary S. Schaeffer
In addition to the books shown here, Ms. Schaeffer has written books about Business Credit, Real Estate and Derivatives. ________________